Notifications & Alerts

Understanding Real-Time Notifications & Deep Links

Learn how in-app alerts keep you informed about booking changes, messages, verification status, and queue advances.

2 min readUpdated August 2026

The In-App Notification Bell

The bell icon in the top header provides instantaneous notifications for all important account and transaction events.

Common Notification Types

  • 📁 Verification Updates: Alerts when your residency documents are submitted, approved, or rejected with admin notes.
  • 📋 Booking Updates: Prompts when a provider accepts, arrives, or completes your booking.
  • 💬 Message Alerts: Unread chat alerts with direct links to the relevant booking conversation.
  • ⏳ Queue Advances: Live updates when your position moves up in an active queue.

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