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First-Come, First-Served Queue

Queue Behavior: Online Payments vs. Cash Bookings

Understand why online paid bookings enter the verified FCFS queue while cash bookings use direct scheduling.

3 min readUpdated August 2026

The Two Payment Pathways

ServiceHub maintains strict integrity in its queue system:

  • ONLINE PAYMENTS (GCash Test Mode): A booking enters the provider-wide FCFS queue only after verified payment confirmation. The position is reserved in ServiceHub, but work starts only when the provider clicks Start Job for the first eligible booking.
  • ON-SITE CASH: Cash bookings use a direct arrangement and do not take a numbered paid place. The provider coordinates timing in chat and cannot start new cash work while paid jobs are waiting.

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