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Safety, Reports & Disputes

Safe Marketplace Tips for Local Members

Best practices for safe home service visits, clear communication, and community security.

3 min readUpdated August 2026

Safety Recommendations

  • Check the Badge: Always confirm that a provider has the green "Verified Resident" badge and a strong Trust Score (50+) before booking.
  • Keep Chat Inside ServiceHub: Keep all communication within the ServiceHub messaging tab. This ensures a timestamped record exists if any questions arise.
  • Confirm Scope Before Work Begins: Re-verify the price and task requirements before work starts.
  • Inspect Before Confirming: For both online and cash bookings, always inspect the finished work in person before clicking "Confirm Completion".

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